Problems Oracle 10g (Socorro) - error ORA-0027 and ORA-00202
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Environment information:
* Oracle version: Oracle 10G Xe
* Operating system: MS Windows 2003 Server Standart
Personal, good morning!
I have a buxa of those to solve.
Here in the company has a server with Oracle 10G installed and these days the server was restarting and suddenly oracle does not start. The services are usually initiated, I interrupt Oracle and start again but when I'm going to open the web page to access Oracle will not. We interrupt Oracle and beginning through the command: Startup, however it has two errors: ORA-0027 and ORA-00202 ... I gave a researched and it looks like it is corrupted database and something of controlling.dbf.
Do you imagine what it is?
Hugs and thank you for help.
Cordially,
Fernando Ribeiro - 9634-0854
* Oracle version: Oracle 10G Xe
* Operating system: MS Windows 2003 Server Standart
Personal, good morning!
I have a buxa of those to solve.
Here in the company has a server with Oracle 10G installed and these days the server was restarting and suddenly oracle does not start. The services are usually initiated, I interrupt Oracle and start again but when I'm going to open the web page to access Oracle will not. We interrupt Oracle and beginning through the command: Startup, however it has two errors: ORA-0027 and ORA-00202 ... I gave a researched and it looks like it is corrupted database and something of controlling.dbf.
Do you imagine what it is?
Hugs and thank you for help.
Cordially,
Fernando Ribeiro - 9634-0854
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If it is corrupted controlling you see which of the 3 it is, and then replace the one that is invalid (corrupted) by one of the others, the 3 files are identical, play one that is good above this corrupted,
and then of Startup,
Knife with the bank downloaded,
and then of Startup,
Knife with the bank downloaded,
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So the file actually is not ControlFile.dbf and yes control.dbf. Note: There is only one control.dbf and this in the directory: C: \ oracle \ oradata \ xe \ control.dbf.
Another thing:
there is the possibility of taking the database of this Oracle that is corrupted and move to another Oracle that is working (without having to pack this, that is, the way What is this now) ???
Imagine whatever.
Thanks for help.
Another thing:
there is the possibility of taking the database of this Oracle that is corrupted and move to another Oracle that is working (without having to pack this, that is, the way What is this now) ???
Imagine whatever.
Thanks for help.
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No, the control file is .ctlThen the file is not actually controlling.dbf and yes control.dbf. Note: There is only one control.dbf and this in the directory: C: \ oracle \ oradata \ xe \ control.dbf.
Control01.ctl
Control02.ctl
Control03 .ctl
look for this, unless it is different, there I am not sure now, usually has 3,
Nor, it does not actually give it, but it will arrive in the same mistake, because it would need to take the controlling,Another thing:
Is the possibility of taking the database of this Oracle that is corrupted and move to another Oracle that is working (without having to clean this, that is, the way this is now)? ?
CAA searches for its controlling, and knife Replacement of one by the other, is simple,
unless the XE creates only one, there complicates ...
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Now that I saw here, in the message of ORA-00200, it shows what is
Others must be in that same principality,
exchange the corrupted by one of the others, but hold the same name,
falows
ORA-00202: controlfile: ‘C:\ORACLE\ORADATA\ORACLE91\CONTROL02.CTL’
exchange the corrupted by one of the others, but hold the same name,
falows
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So I did not find any file with the .ctl extension. Is this xe very different from others?
Thanks for the man help ...
Cordially,
Fernando Ribeiro - 9634-0854
Thanks for the man help ...
Cordially,
Fernando Ribeiro - 9634-0854
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The xe has some limitations, but in relation to the structure I do not know exactly what differences, I was seeing here it seems this control.dbf same, I do not know how to proceed to recover it there ...
= /
maybe someone there in the forum can help ..
= /
maybe someone there in the forum can help ..
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Good morning Paulo, beleza ...
Thanks for the help, but when I type the layer (Alter Database Mount) or (Alter Database Backup ControlFile to Trace) it appears the number 2 and so ...
I have to specify the walk of a directory or enter something more ???
Thanks !!!
Cordially,
Fernando Ribeiro - 9634-0854
Thanks for the help, but when I type the layer (Alter Database Mount) or (Alter Database Backup ControlFile to Trace) it appears the number 2 and so ...
I have to specify the walk of a directory or enter something more ???
Thanks !!!
Cordially,
Fernando Ribeiro - 9634-0854
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Are you putting point-and-virgulum in the end?
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The number 2 means another line
Let's
You fall at the prompt with the Oracle service enabled.
Try there
Let's
You fall at the prompt with the Oracle service enabled.
digita sqlplus "/ as sysdba"
shutdown abort;
startup nomount;
alter database mount;
alter database backup controlfile to trace;
Try there
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Good afternoon,
then, I made the commands that passed me with a point and virgulum right and even so the http of the bank does not open ...
I'll pass on to you the first procedure I did and then the Second ..
Hugs and thank you for helping me ...
Procedure - 1
procedure - 2
That's it ...
Thank you all ...
You are beasts ...
Cordially,
Fernando Ribeiro - 9634-0854
then, I made the commands that passed me with a point and virgulum right and even so the http of the bank does not open ...
I'll pass on to you the first procedure I did and then the Second ..
Hugs and thank you for helping me ...
Procedure - 1
C:\Documents and Settings\Administrator>sqlplus / as sysdba
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 11:25:23 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to:
Oracle Database 10g Express Edition Release 10.2.0.1.0 - Production
SQL> shutdown immediate
ORA-01109: database not open
Database dismounted.
ORACLE instance shut down.
SQL> startup nomount
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
SQL> alter database mount;
Database altered.
SQL> alter database backup controlfile to trace;
Database altered.
SQL> shutdown immediate
ORA-01109: database not open
Database dismounted.
ORACLE instance shut down.
SQL> startup
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
Database mounted.
ORA-01589: must use RESETLOGS or NORESETLOGS option for database open
SQL>
procedure - 2
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\Administrator>sqlplus "/as sysdba"
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 13:51:17 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to:
Oracle Database 10g Express Edition Release 10.2.0.1.0 - Production
SQL> shutdown abort;
ORACLE instance shut down.
SQL> startup nomount;
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
SQL> alter database mount;
Database altered.
SQL> alter database backup controlfile to trace;
Database altered.
SQL>
Thank you all ...
You are beasts ...
Cordially,
Fernando Ribeiro - 9634-0854
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Try
Now that you restored ControlFile, =]
startup nomount;
alter database mount;
alter database open resetlogs;
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Take a look at the procedure I did now ...
Thanks.
Cordially,
Fernando Ribeiro - 9634-0854
SQL> shutdown immediate
ORA-01109: database not open
Database dismounted.
ORACLE instance shut down.
SQL> startup nomount
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
SQL> alter database mount;
Database altered.
SQL> alter database resetlogs;
alter database resetlogs
*
ERROR at line 1:
ORA-02231: missing or invalid option to ALTER DATABASE
SQL>
Thanks.
Cordially,
Fernando Ribeiro - 9634-0854
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This:
alter database OPEN resetlogs;
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Take a look:
Thank you very much ...
Cordially,
Fernando Ribeiro - 9634 -0854
SQL> alter database OPEN resetlogs;
alter database OPEN resetlogs
*
ERROR at line 1:
ORA-01113: file 1 needs media recovery
ORA-01110: data file 1: 'C:\ORACLEXE\ORADATA\XE\SYSTEM.DBF'
SQL>
Cordially,
Fernando Ribeiro - 9634 -0854
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http://eduardolegatti.blogspot.com/2008 ... ption.html
I think that's exactly what's happening to you.
Maybe or Paul has another idea, but at the beginning with this altered parameter you can climb the bank to make an export and restore later,
falows
I think that's exactly what's happening to you.
Maybe or Paul has another idea, but at the beginning with this altered parameter you can climb the bank to make an export and restore later,
falows
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No more alter Database Open resetlogs that you will lose the bank.
does this:
The Oracle Dump Directorio will appear
post here.
does this:
sqlplus "/ as sysdba"
startup mount;
alter database backup controlfile to trace;
show parameters dump
post here.
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See:
CREATE CONTROLFILE REUSE DATABASE "XE" NORESETLOGS NOARCHIVELOG
MAXLOGFILES 16
MAXLOGMEMBERS 3
MAXDATAFILES 100
MAXINSTANCES 8
MAXLOGHISTORY 292
LOGFILE
GROUP 1 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_1_5PMF7SXS_.LOG' SIZE 50M,
GROUP 2 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_2_5PMF7TRW_.LOG' SIZE 50M,
GROUP 3 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_3_5PMF7VM1_.LOG' SIZE 100M
-- STANDBY LOGFILE
DATAFILE
'C:\ORACLEXE\ORADATA\XE\SYSTEM.DBF',
'C:\ORACLEXE\ORADATA\XE\UNDO.DBF',
'C:\ORACLEXE\ORADATA\XE\SYSAUX.DBF',
'C:\ORACLEXE\ORADATA\XE\USERS.DBF'
CHARACTER SET US7ASCII
;
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Error:
Wed Feb 03 16:36:21 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\udump\xe_ora_1972.trc:
ORA-00600: internal error code, arguments: [2662], [0], [68431731], [0], [68438001], [8388617], [], []
Wed Feb 03 16:36:23 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\udump\xe_ora_1972.trc:
ORA-00600: internal error code, arguments: [2662], [0], [68431731], [0], [68438001], [8388617], [], []
Wed Feb 03 16:36:23 2010
Error 600 happened during db open, shutting down database
USER: terminating instance due to error 600
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_pmon_640.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_reco_1576.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_smon_1924.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_ckpt_1732.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_psp0_1728.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_lgwr_632.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_mman_652.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Wed Feb 03 16:36:24 2010
Errors in file c:\oraclexe\app\oracle\admin\xe\bdump\xe_dbw0_364.trc:
ORA-00600: internal error code, arguments: [], [], [], [], [], [], [], []
Instance terminated by USER, pid = 1972
ORA-1092 signalled during: alter database open...
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_allow_resetlogs_corruption = true
_allow_read_only_corruption = true
_no_recovery_through_resetlogs=TRUE
Diluma, help there, where the Bank's init is.
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In this link you have exactly what you need to do, http://eduardolegatti.blogspot.com/2008 ... ption.html
as já had passed,
in case he starts nomount, created the pfile and set up with pfile = c : \ pfile
It will work too,
as já had passed,
in case he starts nomount, created the pfile and set up with pfile = c : \ pfile
It will work too,
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Good afternoon people.
I would like to thank everyone who helped me in solving the problem in Oracle 10g, thank Diego and especially to Paul, who accompanied me step by step in the resolution of the problem ... [[99]) Well, I will Post the step by step of the commands that Paul aided me ...
We recover a lot, but still have some lost tables ... But it is better something than nothing right ???
If anyone knows how to recover these other lost tables ... please ...
Hugs and thank you all ...
I would like to thank everyone who helped me in solving the problem in Oracle 10g, thank Diego and especially to Paul, who accompanied me step by step in the resolution of the problem ... [[99]) Well, I will Post the step by step of the commands that Paul aided me ...
SQL> GROUP 2 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_2_
5PMF7TRW_.LOG'
SP2-0734: unknown command beginning "GROUP 2 'C..." - rest of line ignored.
SQL>
SQL> SIZE 50M,
SP2-0042: unknown command "SIZE 50M," - rest of line ignored.
SQL> GROUP 3 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_3_
5PMF7VM1_.LOG'
SP2-0734: unknown command beginning "GROUP 3 'C..." - rest of line ignored.
SP2-0044: For a list of known commands enter HELP
and to leave enter EXIT.
SQL>
SQL> SIZE 100M
SP2-0042: unknown command "SIZE 100M" - rest of line ignored.
SQL> -- STANDBY LOGFILE
SQL> DATAFILE
SP2-0042: unknown command "DATAFILE" - rest of line ignored.
SQL> 'C:\ORACLEXE\ORADATA\XE\SYSTEM.DBF',
SP2-0734: unknown command beginning "'C:\ORACLE..." - rest of line ignored.
SQL> 'C:\ORACLEXE\ORADATA\XE\UNDO.DBF',
SP2-0734: unknown command beginning "'C:\ORACLE..." - rest of line ignored.
SQL> 'C:\ORACLEXE\ORADATA\XE\SYSAUX.DBF',
SP2-0734: unknown command beginning "'C:\ORACLE..." - rest of line ignored.
SP2-0044: For a list of known commands enter HELP
and to leave enter EXIT.
SQL> 'C:\ORACLEXE\ORADATA\XE\USERS.DBF'
SP2-0734: unknown command beginning "'C:\ORACLE..." - rest of line ignored.
SQL> CHARACTER SET US7ASCII
SP2-0734: unknown command beginning "CHARACTER ..." - rest of line ignored.
SQL> ;
1 CREATE CONTROLFILE REUSE DATABASE "XE" NORESETLOGS NOARCHIVELOG
2 MAXLOGFILES 16
3 MAXLOGMEMBERS 3
4 MAXDATAFILES 100
5 MAXINSTANCES 8
6 MAXLOGHISTORY 292
7 LOGFILE
8* GROUP 1 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_1_
5PMF7SXS_.LOG'
SQL> exit
Disconnected from Oracle Database 10g Express Edition Release 10.2.0.1.0 - Produ
ction
C:\Documents and Settings\Administrator>sqlplus "/as sysdba"
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 16:32:43 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to:
Oracle Database 10g Express Edition Release 10.2.0.1.0 - Production
SQL> ?
SP2-0171: HELP system not available.
SQL> !
SP2-0042: unknown command "!" - rest of line ignored.
SQL> CREATE CONTROLFILE REUSE DATABASE "XE" NORESETLOGS NOARCHIVELOG
2 MAXLOGFILES 16
3 MAXLOGMEMBERS 3
4 MAXDATAFILES 100
5 MAXINSTANCES 8
6 MAXLOGHISTORY 292
7 LOGFILE
8 GROUP 1
9 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_1_5PMF7SXS_.
LOG'SIZE 50M,
10 GROUP 2
11 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_2_5PMF7TRW_.
LOG'SIZE 50M,
12 GROUP 3
13 'C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_3_5PMF7VM1_.
LOG' SIZE 100M
14 -- STANDBY LOGFILE
15 DATAFILE
16 'C:\ORACLEXE\ORADATA\XE\SYSTEM.DBF',
17 'C:\ORACLEXE\ORADATA\XE\UNDO.DBF',
18 'C:\ORACLEXE\ORADATA\XE\SYSAUX.DBF',
19 'C:\ORACLEXE\ORADATA\XE\USERS.DBF'
20 CHARACTER SET US7ASCII;
Control file created.
SQL> select status from v$instance;
STATUS
------------
MOUNTED
SQL> recovery database;
SP2-0734: unknown command beginning "recovery d..." - rest of line ignored.
SQL> recover database;
Media recovery complete.
SQL> alter database open;
alter database open
*
ERROR at line 1:
ORA-03113: end-of-file on communication channel
SQL> shutdown abort;
ORA-24324: service handle not initialized
ORA-01041: internal error. hostdef extension doesn't exist
SQL> exit
Disconnected from Oracle Database 10g Express Edition Release 10.2.0.1.0 - Produ
ction
C:\Documents and Settings\Administrator>set Oracle_sid=XE
C:\Documents and Settings\Administrator>sqlplus "/as sysdba"
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 16:54:10 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to an idle instance.
SQL> startup mount;
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
Database mounted.
SQL> recover database;
Media recovery complete.
SQL> alter database open;
Database altered.
SQL> select status v$database;
select status v$database
*
ERROR at line 1:
ORA-00923: FROM keyword not found where expected
SQL> select status v$instance;
select status v$instance
*
ERROR at line 1:
ORA-03113: end-of-file on communication channel
SQL> exit
Disconnected from Oracle Database 10g Express Edition Release 10.2.0.1.0 - Produ
ction
C:\Documents and Settings\Administrator>sqlplus "/as sysdba"
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 16:57:20 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to an idle instance.
SQL> exit
Disconnected
C:\Documents and Settings\Administrator>sqlplus "/as sysdba"
SQL*Plus: Release 10.2.0.1.0 - Production on Wed Feb 3 16:58:57 2010
Copyright (c) 1982, 2005, Oracle. All rights reserved.
Connected to an idle instance.
SQL> shutdown immediate
ORA-01034: ORACLE not available
ORA-27101: shared memory realm does not exist
SQL> startup
ORACLE instance started.
Total System Global Area 251658240 bytes
Fixed Size 1286820 bytes
Variable Size 83889500 bytes
Database Buffers 163577856 bytes
Redo Buffers 2904064 bytes
Database mounted.
Database opened.
SQL> select status from v$instance;
STATUS
------------
OPEN
SQL> select open_mode from v$database;
OPEN_MODE
----------
READ WRITE
SQL> select * from v$logfile;
GROUP# STATUS TYPE
---------- ------- -------
MEMBER
--------------------------------------------------------------------------------
IS_
---
3 ONLINE
C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_3_5PMF7VM1_.LOG
YES
2 STALE ONLINE
C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_2_5PMF7TRW_.LOG
YES
GROUP# STATUS TYPE
---------- ------- -------
MEMBER
--------------------------------------------------------------------------------
IS_
---
1 STALE ONLINE
C:\ORACLEXE\APP\ORACLE\FLASH_RECOVERY_AREA\XE\ONLINELOG\O1_MF_1_5PMF7SXS_.LOG
YES
SQL> select * from v$recover_file;
FILE# ONLINE ONLINE_
---------- ------- -------
ERROR CHANGE#
----------------------------------------------------------------- ----------
TIME
---------
5 OFFLINE OFFLINE
FILE MISSING 0
6 OFFLINE OFFLINE
FILE MISSING 0
FILE# ONLINE ONLINE_
---------- ------- -------
ERROR CHANGE#
----------------------------------------------------------------- ----------
TIME
---------
SQL> select status from v$datafile_reader;
select status from v$datafile_reader
*
ERROR at line 1:
ORA-00942: table or view does not exist
SQL> select status from v$datafile_header;
STATUS
-------
ONLINE
ONLINE
ONLINE
ONLINE
OFFLINE
OFFLINE
6 rows selected.
SQL> select file# from v$datafile_header;
FILE#
----------
1
2
3
4
5
6
6 rows selected.
SQL> select file# from v$recover_file;
FILE#
----------
5
6
SQL> recover datafile 5;
ORA-00283: recovery session canceled due to errors
ORA-01111: name for data file 5 is unknown - rename to correct file
ORA-01110: data file 5:
'C:\ORACLEXE\APP\ORACLE\PRODUCT\10.2.0\SERVER\DATABASE\MISSING00005'
ORA-01157: cannot identify/lock data file 5 - see DBWR trace file
ORA-01111: name for data file 5 is unknown - rename to correct file
ORA-01110: data file 5:
'C:\ORACLEXE\APP\ORACLE\PRODUCT\10.2.0\SERVER\DATABASE\MISSING00005'
SQL>
If anyone knows how to recover these other lost tables ... please ...
Hugs and thank you all ...
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Good is not the intention to criticize but
If you have important information in a database, always back up,
a simple EXP or EXPDP command would have in the maximum 1 hour recovered all,
= [
If you have important information in a database, always back up,
a simple EXP or EXPDP command would have in the maximum 1 hour recovered all,
= [
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- Rank: Estagiário Sênior
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Fernando Ribeiro - System Administrator
Would it have a quick and simple way to make the backup ???
Do you know how ???
Hugs and thank you !!!
Cordially,
Fernando Ribeiro - 9634-0854
Do you know how ???
Hugs and thank you !!!
Cordially,
Fernando Ribeiro - 9634-0854
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exp usuario/senha file=C:\banco.dmp log=C:\logExp.log statistics=none owner=USUARIO
use the User SYSTEM to connect, and where has Owner = User
Change to:
FULL=Y
then you can make a .bat file with this, and schedule a Windows task To back up every day,

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- Rank: Programador Sênior
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Oracle Database 10g/12c Administrator Certified Professional
Oracle Database 11g Security
ISFS Information Security Foundation based on ISO IEC 27001
ITIL® Foundation V3 in IT Service Management
Oracle Database 11g Security
ISFS Information Security Foundation based on ISO IEC 27001
ITIL® Foundation V3 in IT Service Management
shutdown immediate
startup nomount
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